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Community Transport Service

Our Community Transport Service provides affordable transport to City of Whittlesea residents who are eligible for My Aged Care.

Types of Journeys

Community Transport can assist with journeys to:

  • Health and medical appointments (not including medical emergencies).
  • Essential community, welfare and professional services.
  • Social support or health group activities.
  • Essential food shopping.
  • Visit friends and relatives at health or care facilities​.

Who can use the service?

To qualify for the service people must:

  • Live in the City of Whittlesea.
  • Be aged 65+, or 50+ for residents identifying as Aboriginal and/or Torres Strait Islander
  • Be eligible for transport services through the Federal Government’s Community Home Support Program (CHSP).

The transport service at Whittlesea Community Connections is funded through the CHSP program. To access transport through this program, residents need to be registered with My Aged Care.

My Aged Care can be contacted on 1800 200 422.  Once registered a client can request that a referral be sent to Whittlesea Community Connections’ Transport Service.

A guide to CHSP services is attached below:

https://www.myagedcare.gov.au/sites/default/files/2019-07/your-guide-to-commonwealth-home-support-programme-services.pdf