The Whittlesea Community Transport Service is for people who live in the City of Whittlesea and as a result of challenges related to age, health, income experience transport related disadvantage.
Types of Journeys
Community Transport can assist with journeys to:
- Health and medical appointments (not including medical emergencies)
- Essential community, welfare and professional services
- Social support or health group activities
- Essential food shopping
- Visit friends and relatives at health or care facilities.
Who can use the service?
To qualify for the service people must:
- Live in the City of Whittlesea
- Have a disadvantage related to age, illness or income
- Not have a relative or friend available to either drive them or assist them on public transport
- Can’t use transport services independently
- Not have accessible public transport close to where they live.
How are referrals made?
A referral from a community, health, welfare or social services worker is required or clients can refer themselves. Click here for a referral form.
Referral procedures include:
- Completion of a referral form that is either mailed or emailed to Whittlesea Community Transport Service
- Once the form is received our staff will contact the client to check eligibility and confirm availability of service
- The service will then be delivered to the client.
The more notice we have of the need for a service the more likely we will be to meet the request. We prefer 10 days notice for transport requests.