Community Transport Service

The Whittlesea Community Transport Service is for people who live in the City of Whittlesea and as a result of challenges related to age, health, income experience transport related disadvantage.

Types of Journeys

Community Transport can assist with journeys to:

  • Health and medical appointments (not including medical emergencies)
  • Essential community, welfare and professional services
  • Social support or health group activities
  • Essential food shopping
  • Visit friends and relatives at health or care facilities​.

Who can use the service?

To qualify for the service people must:

  • Live in the City of Whittlesea
  • Have a disadvantage related to age, illness or income
  • Not have a relative or friend available to either drive them or assist them on public transport
  • Can’t use transport services independently
  • Not have accessible public transport close to where they live.

How are referrals made?

A referral from a community, health, welfare or social services worker is required or clients can refer themselves. Click here for a referral form.

Referral procedures include:

  • Completion of a referral form that is either mailed or emailed to Whittlesea Community Transport Service
  • Once the form is received our staff will contact the client to check eligibility and confirm availability of service
  • The service will then be delivered to the client.

The more notice we have of the need for a service the more likely we will be to meet the request. We prefer 10 days notice for transport requests.

Please provide your contact details for more information